Thank you to the Glenfield Hospital

Gill Hyam, ward sister at University Hospitals of Leicester NHS Trust wanted to recognise her team for the outstanding care they provided to a patient with learning disabilities recently.

The patient was accompanied by his two carers and unbeknown to staff, filmed a YouTube video documenting their stay and high praise for the ward.

Gill said: “I feel my ward team always goes the extra mile for all of our patients and this video brought a tear to many of us, it is a pleasure to care for all patients, we do not expect any thanks, but this video touched our hearts.”

Watch the patient’s video here.