After an appointment with a specialist or surgery it is often necessary to arrange follow-up outpatient appointments for ongoing care. Personalised follow-up describes when a patient’s follow-up care is tailored to their individual clinical needs, circumstances and preferences. This is sometimes called personalised stratified follow-up (as in cancer care). Adopting a personalised approach makes it easier […]

The NHS Standard Contract is mandated by NHS England for use by commissioners for all contracts for healthcare services other than primary care, and the Contract (in full-length and shorter-form versions) is available here: Full length Particulars Full length Service Conditions Full length General Conditions Shorter-form Particulars Shorter-form Service Conditions Shorter-form General Conditions If you […]

For Employee engagement, HR/OD, and communications colleagues This communications toolkit aims to support you in promoting the National Quarterly Pulse Survey (NQPS) to the people in your organisation through your own internal communications and engagement channels. All of the assets detailed below can be found our National Quarterly Pulse Survey webpage. Some are more suitable […]

Organisation Blackpool Teaching Hospitals NHS Trust. What was the aim/problem? The Quality Improvement Project (QIP) is intended to improve staff morale and increase knowledge in relation to physical and mental/emotional health which will, in turn, equip staff with the tools to develop their self-resilience in a working, (and non-working), environment. Nursing has been listed as one of the […]

Organisation Royal Wolverhampton NHS Trust, combined acute and community NHS Trust. What was the aim/problem? There was a lack of a consistent approach to clinical supervision in the organisation with retention of the nursing workforce being essential to maintain safe staffing. Clinical supervision was viewed by many as being close to management and was poorly […]

Organisation East Sussex Healthcare Trust. What was the aim/problem? The PNA’s role is to facilitate Restorative Clinical Supervision (RCS). The aim of RCS is to offer staff a safe environment to process experiences, reflect constructively, study options and increase levels of resilience. This in turn empowers individuals to recognise what actions they can take to […]

Organisation Cardiothoracic Critical Care Unit, Essex Cardiothoracic Centre. What was the aim/problem? The aim was to establish a new role – the Professional Nurse Advocate – in cardiothoracic critical care and to set up a wellbeing suite for staff in the cardiothoracic centre. This role is an initiative from NHS England post the COVID 19 […]

Organisation Birmingham and Solihull Mental Health NHS Foundation Trust. What was the aim/problem? Th aim was to facilitate an environment where staff felt comfortable and safe to communicate concerns in order to improve staff morale. Low staff morale was evident in the team through increased sickness, low productivity and there was a feeling of general […]

Key actions: winter workforce preparedness Supporting the health and wellbeing of our workforce is critically important at any time.  Looking after our people enables them to provide the best care for patients. We know there has been, and continues to be, a significant focus in organisations on looking after our people, within a context of […]

The NHS Digital Weight Management Programme is available to all community pharmacies in England to refer into. You may wish to download our screensaver and poster for use in your Pharmacy. You can also read the healthcare professional toolkit for more information about the programme. How to refer from community pharmacy To make a referral, […]