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High Intensity Use programme

The High Intensity Use (HIU) Service has been designed and developed with people who have lived experience of accessing healthcare regularly. The services are commissioned and delivered at local level, regionally led and supported at national level. Research has shown a clear link between high intensity use of emergency services and wider inequalities. HIU services […]

Working together for better health and care – introducing integrated care systems campaign

Please note: this campaign is intended for staff in integrated care systems (ICSs) within health, local government, social care providers and the voluntary, community and social enterprise sector. A campaign has been launched called ‘working together for better heath and care’ to introduce ICSs. The campaign toolkit aims to support communication leads in ICSs, to […]

Understanding flexibility and wellbeing to improve HCSW retention

Data suggests that many healthcare support workers (HCSWs) leave the NHS because their shift patterns are not conducive to a good work-life balance. The NHS People Plan, which underpins the NHS Long Term Plan, sets out a clear ambition to have more staff working differently in a compassionate and inclusive culture. As flexibility can be […]

Building on lived experience and becoming a peer leader

Kelly Phizacklea reflects on her experience of becoming the 200th peer leader as part of NHS England’s Peer Leadership Development programme. There has never been a more important time to help shape and influence how health and care is delivered in England. Demand for health and care services has increased in recent years, especially since […]

Access for All: Ensuring all patients in the UK have access to the best treatments for haemophilia A

Every year in April, World Haemophilia Day is marked to raise awareness of haemophilia and other inherited bleeding disorders. To realise this year’s theme, ‘Access for All’, NHS England delivered a ‘smart procurement’ for treatments for haemophilia A, the most common and well-known type of the disorder. Haemophilia is a rare genetic condition that affects […]

ProCure23: A new route to market for NHS capital works

ProCure23 (P23) is the fourth generation of NHS England’s route to market for the provision of design and construction services to NHS capital projects. NHS England have collaborated with Crown Commercial Service (CCS) to deliver P23 as part of the CWAS2 procurement framework to ensure that NHS capital works adopt the principles of the government’s […]

Core20PLUS5 – You said, we’re doing…

Paul Gavin, Deputy Director – Healthcare Inequalities Improvement Programme, reflects on the learnings from a recent online survey on Core20PLUS5. At the end of last year, we launched an online survey to collate your thoughts on Core20PLUS5; our national approach to reducing healthcare inequalities. We had a brilliant response from nearly 600 people in a […]