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“Our Lives, Our Way, Our Journey” empowering people through co-production to influence the quality of their services

Leading change Castle Supported Living Ltd, a charity in the Ribble Valley, Lancashire, is registered with the Care Quality Commission to provide personal care to adults with a learning disability living in their own homes. Recognising unwarranted variation, care staff at the organisation engaged with people who have learning disabilities to introduce co-production to further […]

Getting personal about our health

Rob Webster and Pritti Mehta are self-confessed ‘rubbish runners’, parkrun volunteers and health and care leaders. Here they argue that taking control of health and wellbeing is a personal, community and system issue. We all make choices that impact on our health and wellbeing. These choices operate in our personal lives, and are reflected in […]

Know your audience

As the NHS celebrates its 70th anniversary and looks to the future of health care, a Senior Population Health Analytics Advisor at NHS England and Head of Business Intelligence at Imperial College Health Partners (ICHP), explains how the ICHP’s advanced work on population health helps partners truly understand their local communities: Understanding a local population […]

Putting together two views to get the whole picture

NHS England is preparing to launch a new initiative to make feedback and raising concerns and complaints easier for people with a learning disability, autism or both – called ‘Ask Listen Do’. To coincide with this and National Carers’ Week, family carer Ted Goodman describes how organisations need to develop processes and attitudes to feedback, […]

The changing face of General Practice

Doctor and patient relationships have changed beyond recognition since the advent of the NHS 70 years ago, Chris Child charts that journey. Before the NHS was created, workers on low pay had free access to a GP but this did not cover their wives or children. Relatives invariably had to pay for their treatment and, […]

A document with real SAAS

The launch of NHS England’s Strategic Direction for Sexual Assault and Abuse Services, ensures that there is clear understanding between those that commission services and those that provide services. As Duncan Craig explains, it is about understanding the lifelong care for victims and survivors of sexual violence. The document is important for a number of […]

Legacy records

Purposes for processing Legacy records from Primary Care Trusts (PCTs) and Strategic Health Authorities (SHAs) were transferred to successor organisations as part of a legal transfer in 2013. This work was led by Department of Health.  Departments within NHS England that are now responsible for a particular function received the records and information that they […]

One year on from MEN Arena attack

As the nation comes together to mark the first anniversary of MEN Arena attack, Hilary Garratt CBE – NHS England’s Director of Nursing and Deputy Chief Nursing Officer for England gives thanks to the NHS staff for their bravery and professionalism, and explains how we can all play a part in preventing such further tragedies.  […]