The Overseas Visitor Improvement team provides support to help trusts and non-NHS providers recover treatment costs from patients who are not eligible for free NHS care. To ensure they make a fair contribution to their healthcare costs, we work with the Cost Recovery team and the Reciprocal Health Agreements teams at the Department of Health […]
Topic Title Description Lead author Methods and levers for spread and scale Approaches to Spread and Scale Webpages Coordinated by NHS Horizons Different types of scale Problematizing Scale in the social sector Blog Gord Tulloch Diffusion of innovation model Diffusion of innovations Book and video Everett Rogers Simon Sinek The chasm diffusion model Blog Matty Ford […]
These resources, grouped by section, provide more detail so you can learn more and develop a deeper understanding of the topics to help you apply your knowledge to practice. The following resources informed the development of the new spread and adoption mindset, the seven interconnected principles and a way of leading to apply them in […]
Content Approaches to Spread and Scale Tools and methods Support Approaches to Spread and Scale The methods and levers available to system and policy leaders to support spread and scale of innovation and good practices for improvement are collated into seven approaches, details are on the Horizons website. You will find these tools and methods […]
Content What’s in this guide How to use this guide Why a new spread and adoption mindset What’s in this guide These webpages contain what you need to enable the spread and adoption of complex innovations to improve health and care outcomes, efficiency or experience for patients and staff across your health and care system. […]
Support for line managers and those holding wellbeing conversations The NHS People Plan sets out the ambition that every member of the NHS should have a health and wellbeing conversation with their line manager or a peer, and that as part of this conversation, line managers will be expected to discuss an individual’s health and wellbeing, […]
Faster Diagnosis Framework and the Faster Diagnostic Standard Faster Diagnosis is fundamental to achieving the Long Term Plan (LTP) ambitions for cancer. The NHS Cancer Programme has developed a Faster Diagnosis Framework, which sets out NHS England and Improvement’s strategic approach to speed up cancer diagnosis and improve patient experience. Previously, a range of objectives […]
Every day patients and staff across the NHS take the time to share their experiences. The national NHS survey programme plays a key role in making this happen and we know that many individual NHS providers go to great lengths to invite feedback from staff, patients and their carers. This information is hugely valuable as […]
Focus area Surveys/scales Tool description Self-management needs and behaviours Diabetes Self-Management Questionnaire Focuses on people with diabetes 16 items focused on blood sugar management, dietary control, physical activity and healthcare use Available in multiple languages. Developed in Europe Can be used as an individual assessment tool or measure to track progress before and after an […]
Case study summary Key learnings from East and North Hertfordshire NHS Trust. During the pandemic, safeguarding needed to adapt to new ways of working, new challenges and new opportunities. Meaningful engagement and communication enabled the best care and support for people with limited understanding of their situation. To think flexibly and consider safeguarding outside of […]