Having safe and effective wellbeing conversations

Support for line managers and those holding wellbeing conversations

The NHS People Plan sets out the ambition that every member of the NHS should have a health and wellbeing conversation with their line manager or a peer, and that as part of this conversation, line managers will be expected to discuss an individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.

Alongside a range of national resources that were published in March 2021, NHS England are pleased to confirm that an e-learning module has now been published and can be accessed here: learninghub.nhs.uk/Resource/49473/Item

The content of this e-learning is based on the award-winning national training programme that ran from 2021 through t0 2024.  The e-learning aims to offer delegates an opportunity to learn more about what a wellbeing conversation is, when it may be appropriate to initiate one and provide delegates with additional knowledge and skills to have safe and compassionate conversations about various aspects of wellbeing.  The e-learning also offers the opportunity to complete your own wellbeing action plan as well as space to practice a conversation in a safe, supportive and non-judgmental space of the session.

Feedback from the national training programme, for which this content is based on, has been incredibly positive, with 88.9% of delegates who completed the post course survey reporting that they felt confident or very confident to initiate a wellbeing conversation after attending the training.  The programme has also won two national awards: Personnel Today Health and Wellbeing (Public Sector) Award and Make a Difference Health and Wellbeing Award.

“I completed the training on Monday 24 January 2021 and can honestly say it was the best wellbeing training I have ever attended. The framework is an easy guide to follow, with conversations organically moving through the stages.  The facilitator was passionate about his subject, which in turn kept all attending engaged for the whole session. The break out activities offered not only an opportunity to practice and explore the framework, but also allow us to discover more about ourselves.

I would highly recommend this training to all, as I strongly believe it could help all on an individual and team level.”

Emily, Queen Victoria Hospital NHS Foundation Trust, 2021/22 cohort.

Who is the training aimed at?

This training is specifically aimed at those in line management roles, or those in roles in which they have caring responsibilities for staff, for example health and wellbeing champions, clinical educators and advisors, professional nurse/midwifery advocates and many more.

For any questions or queries about this e-learning, please contact the national Health and Wellbeing team at ournhspeople.hwb@nhs.net