Digital maturity assessment

The Digital Maturity Assessment helps providers and integrated care systems across England to understand their level of digital maturity by identifying key strengths and gaps in the provision of digital services.

How digital maturity is measured

The assessment measures maturity against the seven dimensions of the What Good Looks Like (WGLL) framework:

  • Well led
  • Smart Foundations
  • Safe practice
  • Support people
  • Empower citizens
  • Improve care
  • Healthy populations

The framework draws on local learning to build on established good practice to provide clear guidance for health and care leaders to digitise, connect and transform services safely and securely as part of the Long-Term Plan’s strategic aims for digital transformation.

What the Digital Maturity Assessment can do for you

The Digital Maturity Assessment can help providers by:

  • Providing a framework to identify opportunities for improvement and further development.
  • Encouraging knowledge sharing initiatives with similar organisations.

The Digital Maturity Assessment can help system leaders by:

  • An evidence base to inform planning and strategic commissioning to support digital transformation for Providers and Systems. 

2023 Digital Maturity Assessment

In July 2022, NHS England commissioned a new Programme to carry out a new Digital Maturity Assessment. The programme will be able to track the year-on-year progression of digital maturity across the NHS, providing the insight needed to ensure that digital transformation enables people to access the care they need quickly, easily and when it suits them.

Using global expertise in digital health transformation and subject matter experts from across the NHS, the programme developed a baseline set of 50 questions each based on the 7 dimensions of the What Good Look Like Framework.

Results from the Digital Maturity Assessment were validated through a series of peer review sessions and workshops. Providers and integrated care systems now have access to a national baseline dataset where they can analyse their results and use these insights to support local decision making and system planning.

If you would like more information about the latest Digital Maturity Assessment, please contact the programme team by emailing