Dynamic Purchasing System framework – online consultations – approved suppliers

The Dynamic Purchasing System (DPS) framework was established to support the Online Consultations initiative, and it includes an approved Online Consultation supplier list. This was set up to allow CCGs/STPs to award contracts to those suppliers on the DPS, safe in the knowledge that those suppliers have gone through scrutiny and achieved all necessary requirements to comply with the Online Consultations technical standards. CCGs/STPs were able to run a mini-competition against the DPS list for an approved online consultation supplier. The full list of 33 approved suppliers on the DPS as at January 2020 can be found below.

Online consultations rapid procurement in response to Covid-19

As part of the response to covid-19, all practices should move to a total triage model to protect patients and staff from avoidable risks of infection. Total Triage means that every patient contacting the practice is first triaged before deciding what steps need to be taken to support that patient. Total Triage is important to reduce avoidable footfall into practices and protect patients and staff from the risks of infection. While total triage can be carried out entirely by telephone, this is less efficient than using an online consultation system to support the triage process.

To support practices to move to total triage, a rapid procurement for Online Consultation was run nationally against the DPS. This enables STPs/CCGs to call off online consultation and video consultation solutions without the need for a mini-competition. Commissioners who wish to utilise this arrangement should select the lot or lots they require, in consultation with representatives of practices and the relevant LMC. A supplier will then be allocated to commissioners based on the lot selected. There are three lots for digital triage (via online consultation) and one lot for video solutions. Suppliers will be randomly allocated within the selected lot. If there is a strategic reason why a particular supplier is preferred, there is an option to use a single tender waiver to enable this. A list of approved suppliers that have been approved via the rapid procurement can be found here.

To discuss a rapid procurement under this mechanism please contact the procurement hub at commercial.procurementhub@nhs.net.

Full list of approved suppliers on the DPS

No. Supplier Name Product Name
1 Ada Digital Health Ada
2 Advanced Health and Care Ask NHS
3 Aire Logic Ltd Forms4Health
4 AlldayDr Group Ltd AlldayDr Group
5 Archway Primary Care Team Virtually
6 AT Technology Ltd Dr.IQ
7 Babylon Partners Limited Babylon Health
8 Digital Medical Supply UK Ltd LIVI
9 Doctorlink Limited Doctorlink
10 eConsult Health Ltd eConsult
11 Egton Medical Information Systems EMIS Online Triage
12 Engage Health Systems Engage Consult
13 Enhance Primary Healthcare Ltd e-Reception
14 Evergreen Life Evergreen Life
15 Salvie Ltd AskmyGP
17 Klinik Healthcare Solution UK Ltd Klinik
18 MD International Docly
19 MedicSpot Ltd MedicSpot
20 Medicalchain.com Ltd MyClinic
21 MJog Ltd Mjog Smart Health Services
22 MyMed Ltd Q Doctor
23 One Medical Group Ltd Lincus
24 Patients Know Best Patients Know Best
25 Push Doctor Limited Push Doctor
26 Refero Software Ltd Refero
27 Sensely Ask NHS
28 Silicon Practice Ltd FootFall
30 Spectra Analytics Ltd in Partnership with Advanced Health and Care PATCHS
31 Substrakt Health Ltd PatientPack
32 Visiba Care Visiba Care
33 Visionable Ltd Visionable Ltd
34 Xuper Limited Visconn Clinic

CCGs/STPs choosing to use the DPS must run mini-competitions in accordance with the relevant legislation and regulations, invite all approved suppliers to bid against their requirements and use the agreed contract form when awarding contracts. It will also be necessary for CCGs/STPs to report any contracts awarded under the DPS to the Hub, in order to satisfy legal obligations on publishing contract award notices. The Hub is commissioned to support this process and can provide advice, guidance and a document suite for use by CCGs/STPs. A fully managed mini-competition service is also available from the Hub – further detail of associated activities/implications of this service is available upon request.