Dynamic Purchasing System Framework – Online Consultations – Approved Suppliers

The Dynamic Purchasing System (DPS) framework established to support the Online Consultations initiative, includes an approved Online Consultation supplier list. This allows CCG’s/STP’s to award contracts to those suppliers on the DPS, safe in the knowledge that those suppliers have gone through stringent scrutiny and achieved all necessary requirements to comply with the Online Consultations technical standards. CCGs/STPs are then able to run a mini-competition where only approved suppliers can compete to deliver the requirements of the organisation. Under the DPS, a mini-competition is mandatory and must be run electronically; there is no provision for the direct award of contracts or to restrict the bidding pool.

The nature of the DPS means that suppliers can join and leave throughout the DPS term (up to March 2020).  This allows new and emerging suppliers to apply to join and successful suppliers can also request to leave should they wish to do so.

Below is the current list of 28 approved suppliers as at August 2019. The list will be updated and published to this webpage on a monthly basis. However, the most up-to-date position can be obtained by contacting the Hub: commercial.procurementhub@nhs.net.


Supplier name

Product name

1 Ada Digital Health Ada
2 Advanced Health and Care Ask NHS
3 Aire Logic Ltd Forms4Health
4 AlldayDr Group Ltd AlldayDr Group
5 Archway Primary Care Team Health Online
6 AT Technology Ltd Dr.IQ
7 Digital Medical Supply UK Ltd LIVI
8 Doctorlink Limited Doctorlink
9 eConsult Health Ltd eConsult
10 Egton Medical Information Systems EMIS Online Triage
11 Engage Health Systems
(formally known as Wiggly Amps)
Engage Consult
12 Enhance Primary Healthcare Ltd e-Reception
13 Evergreen Life Evergreen Life
14 GP Access Ltd AskmyGP
16 Klinik Healthcare Solution UK Ltd Klinik
17 MD International Docly
18 MedicSpot Ltd MedicSpot
19 MJog Ltd Mjog Smart Health Services
20 MyMed Ltd (trading as Q Doctor) Q Doctor
21 Patients Know Best Patients Know Best
22 Push Doctor Limited Push Doctor
23 Refero Software Ltd Refero
24 Sensely Ask NHS
25 Silicon Practice Ltd FootFall
26 Smart Care Doc Smart Care Doc
27 Substrakt Health Ltd PatientPack
28 Visiba Care Visiba Care

CCGs/STPs choosing to use the DPS must run mini-competitions in accordance with the relevant legislation and regulations, invite all approved suppliers to bid against their requirements and use the agreed contract form when awarding contracts. It will also be necessary for CCGs/STPs to report any contracts awarded under the DPS to the Hub, in order to satisfy legal obligations on publishing contract award notices. The Hub is commissioned to support this process and can provide advice, guidance and a document suite for use by CCGs/STPs. A fully managed mini-competition service is also available from the Hub – further detail of associated activities/implications of this service is available upon request.