Expo 2018 webinars

Every year, more than 90% of our Health and Care Innovation Expo attendees tell us they will share what they have learned with their colleagues, and half say they will make changes in their own teams and organisations after being inspired by attending the event.

For Expo 2018, we made it even easier to take part in Expo-related learning through a series of webinars before and after the event.


Why, how and where to start: using the Change Model to guide your improvement efforts

Tuesday 31 July 2018 

This webinar provided an overview of the Change Model for Health and Care and how we use it helps the work we do in the Time for Care programme to support practices to implement the 10 High Impact Actions for General Practice.  The Change Model provides a useful framework for thinking through any improvement to your practice.

Expo 2018 – Change Model for Health and Care Webinar slides

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

What does good shared decision-making look like?

Tuesday 7 August 2018 

The format for this workshop session on shared decision making included a mix of presentation, demonstration and discussion. Participants had the opportunity to interact with presenters and each other, engage in activities and Q&A.

The webinar included an overview of the latest thinking on shared decision making, together with some of the challenges and barriers to implementation. Presenters outlined the priorities for the NHS as set out in the FYFV Next Steps and introduced the Comprehensive Model for Personalised Care. They discussed the important role of shared decision making as the gateway to either the biomedical system and/or to psychosocial support via social prescribing and how differing levels of knowledge, skills and confidence can impact on the degree to which people are able to feel involved in decisions about their care.

Expo 2018 Shared Decision Making Webinar slides

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

Medicines optimisation: putting plans into practice across health and social care. The Kent and Medway story

Tuesday 14 August 2018 –  10am

Led by NICE

Participants learned how individuals and organisations from health, local government and social care providers have been working together to improve  medicines optimisation for patients receiving medicines support in a domiciliary setting within Kent and Medway.

This is an interactive session which allowed people to:

  • discuss the benefits and the challenges of  implementing NICE guidance locally
  • learn about the resources and support  available from NICE to support medicines optimisation
  • consider how the lessons from Kent and Medway might be applied elsewhere

Expo 2018 – Medicines optimisation, putting plans into practice across health and social care – the Kent and Medway story – Webinar slides

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

Get on Board with a volunteering strategy!

Tuesday 21 August 2018 

Practical examples of how organisations have secured senior buy-in for their programme and overcome risk and strategic challenges. Interactive discussion about the approach to measurement of impact and building the Strategic Case and information about the tools and resources available to support this. An interactive session, withreal life examples and practical solutions to take away.

Expo 2018 – Get on board with a volunteering strategy Webinar slides

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

Transforming stroke services across the whole patient journey

Tuesday 11 September 2018 – 10am

The session will focus on how Greater Manchester has built on its successful re-organisation of stroke inpatient services in 2015 to extend improvement across the whole care pathway including the ambulance phase and in particular discharge home with community rehabilitation support. At present, regions in the UK are being asked to centralise their stroke unit care, with a new surgical treatment also being implemented in 2018 which demands care pathways change.

The event will be interactive and encourage involvement from attendees so that other examples are shared. It will aim to help spread the learning from Greater Manchester to other regions re-designing stroke care, or to other clinical pathways as much of the learning is transferable.

Some of the inpatient transformation work is part of an NIHR research project, with the region also collecting its own to data, and there will be an emphasis on how to effectively use data to drive change with stakeholders, especially commissioners and providers.

Part of the session will be led by a member of our patient and carer group who will outline how the patient and carer voice can and should be heard in service re-design and improvement.

Following re-design, the region established the only Operational delivery Network for stroke in the country, that now leads service improvement and ensures collaboration across both NHS (commissioner and provider) and also other stakeholders such as the voluntary sector, AHSNs and academia. The session will touch on the value of network led change and how this can be established.

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

Transforming the Mental Health Acute Pathway with Third Sector Partners

Tuesday 18 September 2018 – 10am

Presenters from Lancashire Care and some of its third sector providers (including Richmond Fellowship and Home Group) will share examples of The Trust’s innovative approach to working with partners to provide intensive community support services as alternatives to an inpatient stay for people who need acute mental health care.

The session will consist of four short presentations, followed by a Q&A session where delegates can discuss the benefits of applying Lancashire Care’s experience within their own health economies and make connections to support development that will benefit service users throughout England and further afield.

There is a clear and recognised benefit in providing mental health care, where possible, in a less restrictive community setting. Where clinically appropriate, community services have improved patient outcomes, reduced stigma and been more cost effective than an inpatient stay. Lancashire Care created an award winning new Mental Health Acute Pathway to improve patient experience and reduces the need for people having to travel outside of their local area for inpatient treatment.

The presenters will discuss four main initiatives which raised the levels of acuity that can be managed in the community by providing more appropriate care elsewhere:

1. Assessment ward for admissions with a short stay where patients go home with a clear treatment plan and the community resources needed are available.

2. Crisis support unit offering intensive support as an alternative to an A&E attendance

3. Acute Therapy Service gives patients accountability for their own safety and the skills to keep themselves safe.

4. Crisis house, run in partnership with the third sector interfaces closely with Home Treatment Teams.

The presenters will also share a great deal of evidence that evidences the success of this work.

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net

System planning – turning organisation plans into system plans

Tuesday 25 September 2018 – 10am

This presentation covers some of the key points NHS Improvement and NHS England have learned from working with ICSs to develop system operating plans for 2018/19. It will include a demonstration of a tool NHS England & NHS Iprovement have developed with systems to support good system financial management.

To request a copy of the full webinar recording, please e-mail us at england.expo@nhs.net