Improvement support

Embracing change and different ways of working, are helping general practice and Primary Care Networks better meet the demands placed on their time and services.

Our improvement support helps teams by facilitating innovation, improvement and transformation. Through the use of evidence-based quality improvement tools, techniques and approaches, we can help staff make change that is meaningful and sustainable. For example, redesigning a more efficient appointment booking process or reducing inappropriate GP appointments through improved signposting.

We work closely with teams to tackle the issues that matter the most to them, so patients get timely access care, and staff a better working day.

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