Improving the working experience of all NHS staff – which includes improving their health and wellbeing, increasing civility and respect, and increasing their safety – is a must.
We want to create an organisational culture of compassionate leadership, improved workforce resilience and support for our staff. If done right, we’ll see a reduction in staff leaving, a reduction in staff sickness absence and fewer incidents of bullying, harassment, violence and abuse.
Safer and healthier workplace success stories
You may find these useful when thinking about how to improve practices in your workplace.
- NHS Health and Wellbeing framework diagnostic tool
- How to ensure the right people, with the right skills, are in the right place at the right time: a guide to nursing, midwifery and care staffing capacity and capability
- University Hospitals Bristol and Weston NHS Foundation Trust’s Workplace Wellbeing Offer
- NHS Employer’s linking health, safety and wellbeing blog
- The Leeds Way – NHS The Leeds Teaching Hospital NHS Trust
- The Milton Keynes Way – NHS Milton Keynes University Hospital NHS Foundation Trust
Tools and further reading
- Driving Improvement Through Data 31 October 2018
- Creating a culture to aid health and wellbeing 16 May 2019
- Know your numbers: What gets measured gets done 11 October 2019
- The case for Workplace Health on the Board agenda 09 December 2019
Documents and websites
- Thriving at work: the Stevenson / Farmer review of mental health and employers
- NHS Employers Health, Safety and Wellbeing guidance for supporting the physical and mental wellbeing of your staff
- NHS Health and Wellbeing Framework 01 January 2019
- NHS Health and Wellbeing Framework Diagnostic Tool 16 May 2018
- Joint Working Agreement between the Association of Chief Police Officers, the Crown Prosecution Service and NHS
Events and training
- Financial Wellbeing: Tales of the unexpected, preparing for life’s ups and downs 26 November 2020 @ 4:00 pm – 5:00 pm
- StartWell>EndWell, developed by North Bristol NHS Trust 1 December 2020 @ 3:45 pm – 5:00 pm
- #Caring4NHSPeople Wellbeing Community Event 9 December 2020 @ 4:00 pm – 5:00 pm
- Financial Wellbeing: Saving for Retirement Planning for your Pension 10 December 2020 @ 4:00 pm – 5:00 pm
What initiatives can I take forward now?
Supporting health: There has been a greater focus on both the physical and mental health and wellbeing of our colleagues, with more support offered in teams and organisations. This includes psychological support such as Schwartz Rounds and workplace chill-out rooms, or safe spaces to help manage the physical demands of the day.
Systems have played a key role in providing a co-ordinated approach and you can take some inspiration from our case studies.
Gloucestershire Hospitals comms story
- Action: Think about how you could put similar support systems in place for your people, and what you would need in order to do it.
Help the carers: There are currently an estimated 250,000 carers working in the NHS, many of whom are aged 45 to 64 and so are likely to be among our most experienced and skilled staff.
- Action: Find out who the carers are in your organisation and support them using ESR and the Carers Passport Scheme. Lead by example and ask your team in their next 1:1s whether they have caring responsibilities. Use the Working Carers Passport Log to guide these conversations.
Offers available: We are continuing to support our people. There are many generous offers of help and discounts for NHS staff as well support services – for example through ‘first class lounges’. lounges’ (example at Frimley Health.
- Action: Find out if your staff know about this site and encourage them to share things that have helped them.
Wellbeing community events: these are led by NHS Horizons and take place fortnightly. These interactive virtual sessions are open to anyone who is supporting NHS staff wellbeing during and following COVID-19. They help staff stay up to date with the national wellbeing offers and learn and share experiences together.
- Action: if you have staff who work in workforce, occupational health, organisational development, wellbeing, leadership, trade union support and/or are line managers, encourage them to join an event.
Virtual shared learning staff events: for example, coffee roulette – staff are matched with other staff members they have not worked with previously, and can share experiences and learning
- Action: Think about how your staff already share learning, and how you could use other methods to encourage more activity.
Encouraging wellbeing : as team leaders or managers, we should actively encourage wellbeing to decrease work-related stress and have a culture where our people are expected to take breaks, manage their work demands together and take regular time away from the workplace.
- Action: Think about how you are role-modelling this now, or how you could do more to develop or nurture this in your team or organisation’s culture.
Help us to help you
Do you have a success story or resource to share? Please contact us and let us know so that we can make it available for everyone.