Guidance and resources are available for embedding each of the five components including courses, workshops, events, free tools, guides, case studies, journal articles and research. These can be accessed via the links below or the ‘5 components of NHS IMPACT’ section in the menu.

NHS IMPACT 5 components

• Building a shared purpose and vision
• Investing in people and culture
• Developing leadership behaviours
• Building improvement capability and capacity
• Embedding into management systems and processes

Below are quick links to useful improvement resources including good practice pathways and guidance documents as well as cross-cutting workstreams such as GIRFT, intensive support and the national clinical audit.

• Improvement guides
• Model Health System
• Getting it Right First Time (GIRFT)
• Making Data Count
• National clinical audit
• NHS IMPACT FutureNHS workspace
• NHS IMPACT bulletin
• Primary care improvement
• Elective care improvement

The Model Health System

The Model Health System is a data-driven improvement tool that enables NHS health systems and trusts to benchmark quality and productivity. By identifying opportunities for improvement, the Model Health System empowers NHS teams to continuously improve care for patients.

• Model Health System (this platform requires a login)
• Support videos and webinars (this platform requires a login)
• MHS FutureNHS workspace (this platform requires a login)
• What Model Ambassadors Are Saying About MHS (this platform requires a login)
• Upcoming webinars
• Model Health System resources (this platform requires a login)
• Home – Knowledge Centre (model.nhs.uk) (this platform requires a login)

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Getting it Right First Time (GIRFT)

The programme undertakes clinically-led reviews of specialties, combining wide-ranging data analysis with the input and professional knowledge of senior clinicians to examine how things are currently being done and how they could be improved.

GIRFT is part of an aligned set of programmes within NHS England. The programme has the backing of the Royal Colleges and professional associations.

GIRFT resources include best practice pathways, case studies, and guidance documents for surgical and medical specialties as well as cross-cutting workstreams such as clinical coding and litigation.

• Specialities and pathways
• Resources on FutureNHS (this platform requires a login)
• Getting the most out of GIRFT

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Making Data Count

The Making Data Count programme is focused on supporting people working in the NHS and wider health and social care sector to make the best use of their data.

The programme promotes a range of approaches to support more effective decision at all levels in an organisation and provides a range of free training and support offers.

• Board development: 90 minute interactive board development sessions are provided which focus on the benefits of using an approach called Statistical Process Control (SPC) rather than the traditional use of RAG rated charts to gain assurance. These sessions are specifically tailored to each organisation and are delivered via MS Teams
• Modular training: Currently 10 modules are provided throughout the year via MS Teams which focus on different elements of measurement. Each module is 60 minutes in length and available to any member of staff. The training improves the confidence of attendees in using their data to make better decisions.
• Analyst training: Bespoke training is provided to analyst teams split over two 90 minute sessions. This training provides analysts with additional skills to optimise the use of SPC in their organisations, including how to create SPC charts from scratch to enhance their understanding.
• Tools and resources: a wide range of free tools are available on a variety of different platforms, to enable SPC charts to be used at all levels – from frontline clinicians to business intelligence teams producing analysis at scale

Further details are available on the Making Data Count Futures site Making Data Count – FutureNHS Collaboration Platform.

Making Data Count – Learning Hub

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National clinical audit

Clinical audit is a way to find out if healthcare is being provided in line with standards and lets care providers and patients know where their service is doing well, and where there could be improvements. The aim is to allow quality improvement to take place where it will be most helpful and will improve outcomes for patients.

Resources

A range of resources are available to support clinical audit:

• National quality improvement programmes – HQIP
• The National Clinical Audit and Clinical Audit Network

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NHS IMPACT FutureNHS workspace

The NHS IMPACT FutureNHS workspace has been launched to enable you to find out more, keep up-to-date and how you can get involved with NHS IMPACT. We welcome new members from across the NHS who are looking for more information or support. Please join this network where you can access regular evidence scans, blogs, updates and a discussion forum.

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NHS IMPACT bulletin

Subscribe to our monthly NHS IMPACT bulletin which provides the latest news and resources for improving patient care and includes updates from the National Improvement Board.

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Primary care improvement

The resources below provide guidance and support to drive continuous improvement in primary care improvement.

Delivery plan for recovering access to primary care

Read and download: Delivery plan for recovering access to primary care

National General Practice Improvement Programme

• National General Practice Improvement Programme: Supports general practice to deliver change.
• Resources

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Elective care improvement

The resources below provide guidance and support to drive continuous improvement in elective care improvement.

Outpatients

• Implementing patient initiated follow-up: guidance for local health and care systems
• Reducing did not attends (DNAs) in outpatient services
• Reducing did not attends in outpatient services
• Referral optimisation for people with skin conditions: Ensuring patients are seen in the right place, at the right time: Key principles of referral optimisation for patients with skin conditions.
• Ensuring equity of access to care when redesigning dermatology pathways: Guidance describing current inequity in accessing dermatology services and considers the potential for service redesign, particularly teledermatology and remote consultations, to further reduce access to care for some people with skin conditions; and suggests actions to provide equitable access.

Find out more

If you would like to know more about our work or have a query please email the team on england.improvementdelivery@nhs.net