A range of materials has been provided to support the introduction of the Friends and Family Test (FFT) in a number of new healthcare settings. These are intended to help healthcare providers to raise public awareness about the availability of the FFT at their location.
If you have any queries about these materials, please contact firstname.lastname@example.org.
FFT animated film
This short film explains what the FFT is in a simple way and is suitable for use in most healthcare settings, with or without sound. It can be used on television systems, websites and so on. Download the film in HD or, if you want to embed it into your website, download the embed code from our YouTube channel. You can also download the film as a Windows Media Video file.
You can also use the in-vision British Sign Language version of the film. Download the film in HD or, if you want to embed it into your website. You can also download the film as a Windows Media Video file.
Mental healthcare version
This is a different version of the film where the emphasis is on mental healthcare services rather than just primary care. Download the film in HD or, if you want to embed it into your website, view the details on our YouTube channel. You can also download the film as a Windows Media Video file.
The following print-ready colour PDFs can be printed as they are or you can open them with Adobe Reader (free software) and type into the white area to add your customised information, then save the PDF and print from that version. Please note that fonts are pre-set and you will not be able to add logos:
These items are not customisable and are ready to print as they are:
|FFT patient leaflet Version 1
FFT patient leaflet Version 2This four-page A5 leaflet can easily be produced by printing on both sides of a sheet of A4 paper to provide a brief explanation of what the FFT is and how it is used to improve services.
|Patient Feedback form -Version 1
Patient Feedback form -Version 2Patient Feedback form for any GP or dental practice – This PDF can be printed for use as a standard FFT feedback form for any practice. You can use either version. It is optional to use the reverse page, which is a way to collect demographic information if this is useful to you. Please note, it is not mandatory to use this card if you prefer to collect FFT information from patients in another way.
|Flyer/appointment card – If you print one side on paper, this artwork is suitable as a promotional flyer; if you print both sides onto card (A6 postcard size) it can be used as an appointment card and will remind your patients about the FFT each time they use your services.|
|News letter/website notice: colour
News letter/website notice: black and whiteThis artwork is suitable for use to promote the FFT on websites, in newsletters, community free-sheets, trust magazines and so on.
|Feedback box label – This artwork can be printed to label your feedback boxes in a style consistent with the other promotional materials.|
|General A4 FFT poster (all text) – This poster, which includes printer’s marks, is suitable for use in any setting, including non-NHS locations such as libraries and community centres.|
|General A4 FFT poster (with photograph) – This poster, which includes printer’s marks, is suitable for use in any setting, including non-NHS locations such as libraries and community centres.|
|Promotional slide – This Powerpoint slide is a standalone resource to promotion the use of FFT across the NHS.|
Multimedia promotional materials
The following video and audio materials can be downloaded for free use:
|Audio promotion – This is a 30-second audio file with voice over and background music to promote the use of the FFT. You can download it for use as you wish, on websites, hospital radio and so on.|
|Slide pack – This twelve-slide pack briefly tells what the FFT is about, using the same characters as featured in our films. It is suitable for use as a Powerpoint presentation or can be adapted for use in some healthcare settings that use informationslides as part of their patient information.|
|Single slide promo for FFT – This Powerpoint slide is a prompt to patients to take part in the FFT and to find out more about it. It is suitable for most healthcare settings|
Materials for children and young people
Monkey Wellbeing offer a range of downloadable feedback forms suitable for children and young people in a range of healthcare settings, along with a promotional posters.
If you need original artwork, PDFs with crop marks, still images or other resources, please contact us to discuss whether we can help: email@example.com.