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Using induction to support retention

A good induction process can be key to ensuring healthcare support workers (HCSWs) feel welcomed into an organisation and supported in their role, especially HCSWs that are younger or are new to care. This is critical to retention, mitigating early attrition and to empowering staff to deliver high-quality care. A good induction should provide HCSWs […]

Maximising retention through pastoral support

Pastoral support for healthcare support workers (HCSWs) should be holistic and focus on wellbeing needs, as well as training and development needs. Recognising the challenges of the role and providing training and support to mitigate the impact of these challenges are vital to retention, particularly for younger HCSWs and those new to healthcare in their first […]

Retaining people from the point of recruitment

The recruitment process is a useful way of understanding how someone’s values fit within an organisation and whether they have the right personal traits to deliver high-quality care. It’s also a healthcare support worker’s (HCSW) first experience of an organisation. What retention challenges can arise at the point of recruitment? Some challenges that can impact […]

Introduction

This resource brings together guidance and best practice case studies to help trusts develop a strategy to support the retention of healthcare support workers. Healthcare support worker (HCSW) is an umbrella term that covers a variety of health and care support roles, including healthcare assistant (HCA), nursing assistant, theatre support worker and more. This resource […]

Mental health tips for people fleeing conflict

Many people who had to flee their homes have experienced and witnessed terrible things. These experiences are very traumatic and will emotionally affect everyone. Arriving in a new country can be confusing and challenging and it takes time for people to find their way.  It is important to look after your mental health and wellbeing. […]

World Asthma Day: tackling climate change and improving respiratory care

World Asthma Day marks an opportunity to share the work we are doing to improve the quality of care we give patients while at the same time reducing our prescribing carbon footprint. The National Review of Asthma Deaths in 2014 described why the UK has some of the poorest asthma outcomes in Europe: key findings […]

The importance of personalised care and personal health budgets in addressing health inequalities for people within minority groups

Personalised care delivers improved health and wellbeing outcomes for people of all ages with a range of healthcare needs based on what matters to them as individuals. Personal health budgets aim to give people greater choice, flexibility and control over the healthcare and support they access, particularly when traditional service delivery does not meet the […]

Allocations for 2019/20 to 2023/24

NHS England is responsible for determining allocations of financial resources to Clinical Commissioning Groups (CCGs). Total annual budgets given to CCGs cover the majority of NHS spending. The allocations process uses a statistical formula to make geographic distribution fair and objective, so that it more clearly reflects local healthcare need and helps to reduce health […]