Webinars for implementing online services for patients

Patient Online delivered a number of Webinars during 2016/17 to support practice staff in promoting and offering online services to their patients.  The topics covered were those that practices asked for and provided an opportunity for participants to ask questions following the formal presentation. The webinars were recorded and slides were made available to all participants.  Please follow the links below for each webinar to either view the recording or request the slides.

Previous webinars

We record each webinar so you can catch up on anything you can’t take part in live. Recorded webinars will appear here

Reception Staff Supporting Uptake of Online Services

Clinical Correspondence Overview and Management

Making the most of online appointment booking and online ordering of repeat prescriptions

Checking records efficiently and effectively for online services

How online services can help patients with access needs

Children’s access and governance

Safeguarding and governance

Flu season – Increasing Patient Online registrations can help

Implementing detailed coded record

Safeguarding and proxy access