All providers of NHS funded services are required to be open and transparent with families and patients when things go wrong with their healthcare.
In April 2013 NHS England became responsible for commissioning independent investigations into homicides (sometimes referred to as mental health homicide reviews) that are committed by patients being treated for mental illness. The purpose of an independent investigation is to review thoroughly the care and treatment received by the patient so that the NHS can:
- Be clear about what – if anything – went wrong with the care of the patient
- Minimise the possibility of a reoccurrence of similar events
- Make recommendations for the delivery of health services in the future
An independent investigation is carried out separately from any police, legal and Coroner’s proceedings. It is done by an independent, expert organisation, which is given access to all the information and reports about the individual patient’s care and treatment (within the usual patient confidentiality rules), and who can also request interviews with any NHS staff involved.
Criteria for an independent investigation
The criteria for an independent investigation to be carried out is:
- As outlined in appendix 1, 3 and 4 in the NHS Serious Incident Framework
- To investigate the care and treatment of patients and establish whether or not a homicide could have been prevented and if any lessons were learned for the future
- Increase public confidence
- Provide an assurance framework for those trusts providing specialist mental health services and a platform for demonstrating learning from action plans.
A final report is prepared as part of the investigation process and this is shared with the NHS organisations that were responsible for the care of the patient, as well as the families of the victim and the patient. The NHS organisations involved are required to produce a plan that clearly sets out the actions they will take in response to the report from the investigation.
NHS England is then responsible for working with the NHS organisations and others, to ensure that all changes are made. The final part of the investigation process sees the publication of the report on the NHS England website, along with links to any action plans – this is so that any findings and conclusions drawn are shared as widely as possible.
Further guidance and information is available below:
- Health Service Guidance 94(27)
- NHS England Serious Incident Framework including investigation process
Details are given of the independent investigation reports that have been published by NHS England from April 2013:
- Independent investigation reports for the North
- Independent investigation reports for Midlands and East
- Independent investigation reports for the South
- Independent investigation reports for London
Independent investigations engagement event – 3 May 2016 in London
The principles of the Serious Incident Framework in supporting learning to prevent recurrence, promotes a collaborative and joint approach to independent investigations, specifically when other partners are required to carry out investigations into the same event(s). Wherever possible partners involved should consider if it is possible to commission a single investigation. In this respect NHS England collaborates with local safeguarding boards, community safety partnerships, police, death in custody reviews and with other partners. To manage the complexities associated with such investigations and to facilitate joint investigations where possible, a clearly defined investigation process has been agreed.
NHS England has arranged an event to engage with investigative suppliers who have the necessary expertise and experience to undertake these types of investigations and to deliver services to ensure that NHS England’s service specification provides a good range of skills with the flexibility to support and improve delivery and output.
The event is intended to be interactive and to gather market information which may be relevant to the development of any eventual procurement strategy/tender.
At the event suppliers will have the opportunity to meet NHS England staff involved in the commissioning of investigative services. There will also be an overview of the existing commissioning arrangements and an opportunity to provide ideas, suggestions and comments as to what the new framework could provide and how it could be delivered.