Financial wellbeing

We recognise that this is a difficult time for our NHS people and we know that financial concerns have consistently been in the top five reasons our people call the free support helpline run by the Samaritans.

We’ve been working with the MoneyHelper Service (formerly the Money and Pensions Service or Money Advice Service), an organisation who work to improve peoples financial wellbeing across the UK, to provide you with free, independent support. Based on calls to our support lines, we’ve picked out some of the top tools and resources to help you.

Try the free and impartial money advice telephone support line (Typetalk 18001 0800 915 4622 – available nationally), or their WhatsApp or webchat service:

NHS telephone support line

0800 448 0826

NHS people can call this support line, provided by the MoneyHelper Service, for free and impartial money guidance.

Monday to Friday, 8am to 6pm.


Add +44 7701 342 744 to your WhatsApp and send the MoneyHelper Service’s national support team a message for help with sorting out your debts, credit questions and pensions guidance.


Chat to one of the MoneyHelper Service team via their online portal.

More top tools and resources from the MoneyHelper Service

Budget Planner Tool

This free Budget Planner puts you in control of your household spending and analyses your results to help you take control of your money. It’s already helped hundreds of thousands of people.

Couch to Financial Fitness

Would you like to feel more in control of your finances?  Try their free and flexible ten-week plan to help you build your confidence to manage your money.  Develop core saving muscles, and create better habits for a long-term cash confident future.

Debt Advice Locator Tool

If you’re struggling with debt, it can be hard to know where to turn. But with lots of free national and local advice services available across the UK, you can use this tool to find help in a way that’s best for you.

Debt and borrowing

For taking control of debt, getting free debt advice, and how to borrow affordably.


Find out what benefits you’re entitled to and learn about Universal Credit.

Budgeting and managing your money

Advice on running a bank account, planning your finances, and cutting costs.

Work and redundancy

Advice on understanding your employment rights, what in-work benefits you might be entitled to and how to handle redundancy.

Family and care

Big money decisions often need to be made when looking after family members and partners, expecting a baby, or dealing with problems like illness, divorce or bereavement. MoneyHelper has easy to understand guides to help you.

Help with scams

Advice for spotting, avoiding and recovering from scams.