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We have support offers to suit a range of different needs. Be sure to scroll through the options to find one that works for you.

Staff support line

In the current climate of increasing pressures on our healthcare system, our NHS people potentially face significant stresses.

We have introduced a confidential staff support line, operated by the Samaritans and free to access from 7:00am – 11:00pm, seven days a week.

This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. Trained advisers can help with signposting and confidential listening.

Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.

Call: 0800 069 6222

Suicide support

We know that the pandemic has had an impact on our wellbeing, and it is possible that you may be feeling overwhelmed.  Alongside the above Samaritans helpline and 24 hour text support service, if you are feeling at risk of suicide or are concerned about someone else, our NHS colleagues also have access to the Stay Alive app which is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

The app includes:

– A safety plan with customisable reasons for living
– A LifeBox where you can store photos and memories that are important to you
– Strategies for staying safe and tips on how to stay grounded when you’re feeling overwhelmed
– Guided-breathing exercises and an interactive Wellness Plan

The app also links you directly to local and national crisis resources, with space to add in your own as well.

You can download the Stay Alive app from your app store or view their website here.

NHS colleagues are also reminded that they can seek support through their local GP or through NHS 111.

Bereavement support line

We also have a confidential bereavement support line, operated by Hospice UK and free to access from 8:00am – 8:00pm, seven days a week.

A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work.


Call: 0300 303 4434

Wellbeing apps

NHS staff have been given free access to a number of wellbeing apps to support their mental health and wellbeing. Apps include Headspace, Unmind and Movement for Modern Life.

Access free self-help apps