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Our policies and procedures

Corporate governance documents Standards of Business Conduct Policy (version 2 approved: 25-05-17) Standing Financial Instructions (version 07.00 approved 28-07-16) POL_0001 Standing Orders (version 06.00 approved 26-05-2016) POL_0002 The Scheme of Delegation (version 7.3 approved May 2017) NHS England’s Fraud, Bribery and Corruption: Policy and Corporate Procedures – The policy explains the intention to tackle crime, […]

Complaining to NHS England

NHS England welcomes concerns, compliments and complaints as valuable feedback that will help us learn from your experiences and make improvements to services we commission. You can complain or give feedback: By post to: NHS England PO Box 16738 Redditch B97 9PT By email to: If you are making a complaint please state: ‘For […]

Board meeting – 26 May 2016

The next Board meeting will take place on 26 May 2016, Southside London at 10.30am. If you would like to attend, please register your interest by emailing and let us know if you have any additional requirements. Please note that members of the public are welcome to attend meetings of the Board – which although being […]

Medical appraisal policy

The NHS England Medical Appraisal Policy describes the framework for appraisal of licensed medical practitioners who have a prescribed connection to NHS England: Medical appraisal policy Medical appraisal policy: Amendments Medical appraisal policy annexes: Annex A: Appraisal Process Annex B: Appealing against appraiser allocation Appeal against allocation form Annex C: Data for the responsible officer […]

Notes on Assessing Conformance

This has been prepared to support applicable and interested organisations to effectively assess, monitor and / or assure their own, and others’, implementation of and ongoing conformance with SCCI1605 Accessible Information – referred to as ‘the Accessible Information Standard’ or ‘the Standard’. ‘Applicable organisations’ are those to which the Standard applies (i.e. with specific requirements […]

Joint statement in response to the Jimmy Savile investigations: NHS England, NHS Trust Development Authority, Care Quality Commission and Monitor

The abusive behaviour of Jimmy Savile revealed in today’s reports into Stoke Mandeville and other NHS premises is truly shocking. As we said last summer, our sympathy is with the victims and we thank them very sincerely for their bravery in coming forward to talk to the investigations. Kate Lampard’s ‘Lessons Learnt’ report makes recommendations […]

My fight for disability equality

In the second of three blogs highlighting the experiences of children, young people and families with a learning disability or autism, Mary Busk looks at what has changed and what is being done to improve their quality of care, quality of health and quality of life: As a mum of three children aged 18, 17 […]

Easy read newsletters

Our easy read newsletters tell you about what we are doing to make the NHS better for people with a learning disability, autism or both. If you want us to post you a paper copy just let us know on Easy Read Newsletter: Winter 2017 In this edition you can find out about: Epilepsy […]