How to access your personal information or make a request in relation to other rights

Requests may be made in writing, by email, or by speaking to us – see How to contact us. All requests will be recorded, and you may need to provide information to verify your identity and enable us to locate the information. Please provide:

  • Full name, address, date of birth, NHS number (requests for health records only)
  • An indication of what information you are requesting to enable us to locate this in an efficient manner.

Examples of acceptable identity evidence are listed below. We require, where applicable, two items from List A and one from List B.

List A: ID documents, examples are:

  • Birth certificate
  • Passport
  • Driving license
  • Staff ID badge (for NHS England employees only)

List B: Proof of address, examples are:

  • Bank statement
  • Utility bill
  • Tax certificate

Medical records

Find out how to get a copy of your medical records

Information held by NHS England

Requests may be made in writing, by email, or by speaking to us – see NHS England » NHS England as a data controller.