How to access your personal information or make a request in relation to other rights

Requests may be made in writing, by email, or by speaking to us – see How to contact us. All requests will be recorded, and you may need to provide information to verify your identity and enable us to locate the information. Please provide:

  • Full name, address, date of birth, NHS number (requests for health records only)
  • An indication of what information you are requesting to enable us to locate this in an efficient manner.

Examples of acceptable identity evidence are listed below. We require, where applicable, two items from List A and one from List B.

List A: ID documents, examples are:

  • Birth certificate
  • Passport
  • Driving license
  • Staff ID badge (for NHS England employees only)

List B: Proof of address, examples are:

  • Bank statement
  • Utility bill
  • Tax certificate

NHS England is only the data controller for GP health records where an individual is currently not registered with a GP or is deceased. These records are held by Primary Care Support England (PCSE) on behalf of NHS England. For access to GP health records in these circumstances please visit the PCSE website.