The patient and public voice (PPV) partners policy sets out how NHS England supports patient and public voice (PPV) partners and people with lived experience to be involved in its work. PPV partners include patients, service users, carers, families, people with lived experience and other members of the public who are involved in NHS England’s work in different ways. The policy sets out the support and governance arrangements in place to enable PPV partners to be effective in their roles.

NHS England aims to ensure that Patient and Public Voice (PPV) Partners are not out of pocket when they support its work and ‘Working with our patient and public voice (PPV) partners – reimbursing expenses and paying involvement payments’ sets out when and what financial support is available. It provides details on reimbursing PPV partner expenses and, in certain circumstances, offering involvement payments.

Opportunities to get involved

There are many ways that people are involved in having their say about the NHS. These include surveys, one-off events, and ongoing voluntary public voice roles. Not all work is about meetings – more and more, the NHS is getting out and meeting people where they are.

• You could visit the website of your local Integrated Care System (ICS) to find out ways to get involved in your area. ICS websites often have a page called ‘get involved’.
• You could find your local Healthwatch.
• NHS England lists opportunities to get involved in our work.
• You can sign up to our newsletter ‘In Touch’ for updates about our work, including any new learning and development opportunities for members of the public who are involved in the work of the NHS.

Patient and public voice partners and chairs survey 2022

We consider our partnership with people and communities to be central to the way that we work. We are committed to ensuring that patient and public voices (PPV) are at the heart of shaping our healthcare services.

Your feedback helps us improve our services, so we’d be grateful if you could participate in our surveys and give us feedback about your involvement. The deadline for our 2021 surveys has closed.

The report and findings from this year’s surveys will be added to our webpage shortly.

Reports of the previous surveys

These reports summarise the responses to the PPV partners and chairs survey and the actions taken or proposed in response

• 2022 report coming soon
• 2021 report
• 2020 survey was paused due to COVID-19 related priorities

Additional Resources

Please visit resources for people who bring, or work with people who bring, their lived experience to a voluntary role and to find out more about how we work in partnership people and communities, visit working in partnership with people and communities.