We have developed some tools to help you communicate with patients:

Patient film

This film explains the role of clinical pharmacists to patients and the public. Using The Old School Pharmacy in Bristol as a case study, it clarifies when and why patients might see a clinical pharmacist and sees patients share their experiences. You may wish to display it on a screen in your GP surgery:

Patient leaflet

This leaflet explains to patients:

• what a clinical pharmacist is
• when and why they might see a clinical pharmacist
• what they should expect from an appointment

It is designed for you to display in your GP surgery and hand out or send to patients if they are seeing a clinical pharmacist for the first time. There are three versions of the leaflet:

• PDF with trim lines – this is the file you will need if you want to use a professional printer
• PDF without trim lines – you can print this file using an office printer
• Word version – use this version if you want to adapt the leaflet
• Easy read PDF with trim lines – this is the file you will need if you want to use a professional printer
• Easy read PDF for the web – this is the file you will need if you want to use an officer printer or if you are using it on-line (it is accessible to screen reader technology)

The leaflet is also available in the following languages: Arabic, Bengali, Chinese, French, Gujarati, Punjabi, Polish, Portuguese, Spanish, Somali, Turkish, and Urdu. They are available in three versions:

PDF with trim lines– for use with a professional printer

• Arabic
• Bengali
• Chinese
• French
• Gujarati
• Punjabi
• Polish
• Portuguese
• Spanish
• Somali
• Turkish
• Urdu

PDF without trim lines– for use with an office printer

• Arabic
• Bengali
• Chinese
• French
• Gujarati
• Punjabi
• Polish
• Portuguese
• Spanish
• Somali
• Turkish
• Urdu

Web accessible – to display on your website; these files meet government accessibility standards for the web and can be read by screen readers for the visually impaired

• Arabic
• Bengali
• Chinese
• French
• Gujarati
• Punjabi
• Polish
• Portuguese
• Spanish
• Somali
• Turkish
• Urdu

Further resources are available from the following organisations:

• Royal Pharmaceutical Society
• Centre for Pharmacy Postgraduate Education (CPPE) – General practice pharmacist training pathway
• Primary Care Pharmacists’ Association – A guide for GPs considering employing a practice pharmacist

If you have any further questions which are not answered by the FAQs please contact us at: england.clinicalpharmacyenquiries@nhs.net.