The care must have a secure email system. NHSmail is recommended but there are other options.
You can find information about options and how to get secure email on the Digital Social Care website.
The email account is used as part of the setting up process for proxy access only.
Secure email should also used to send the GP resident and staff set-up forms, requests to remove staff las proxies and any other confidential information shared following initial set-up.
You can find advice about getting and then managing a secure email service in the NHS Digital guidance for care homes.