Building the skills of line managers
University Hospital Southampton NHS Foundation Trust
The University Hospital Southampton NHS Foundation Trust have integrated health and wellbeing into their appraisal processes alongside explicit discussion about workload and work life balance. They have also decided that line managers needed additional support to assist them with supporting their employees to manage stress.
Building on an existing course, the trust has delivered a training course on effective stress management using a ‘train the trainer’ model. After the ‘train the trainer’ session, each trainer was tasked with organising courses in their division and trust-wide courses were organised by the leadership team. Delegates completed pre and post evaluation forms and these were assessed, and reports produced.
The feedback received on the course was extremely positive. All of the courses were well attended, and delegates expressed feeling much more well-equipped to support and assist our NHS people.
They commented that they valued the opportunity to practise the new skills acquired through the course and that they felt confident in putting the knowledge and skills into action promptly with their teams.
Feedback from employees
Attendees expressed feeling more well-equipped to support and assist their employees.