Appendix D – Digital primary care maturity assurance tool indicators

Indicators linked to a core and mandated requirement

Indicator Data granularity Data source
(Short description)
(IND2.0) GP IT provider business continuity and D.R. plans CCG CCG questionnaire
(IND7.0) Training in clinical systems for practices CCG CCG questionnaire
(IND8.1) General Practice DSPT completed GP DSPT Reports (NHS Digital)
(IND9.1) Secure electronic communications facility CCG CCG questionnaire
(IND11.0) Formal Clinical Safety system for GPs provided CCG CCG questionnaire
(IND12.0) Local GP IT strategy in place CCG CCG questionnaire
(IND14.0) Local GP IT infrastructure and software investment plan CCG CCG questionnaire
(IND15.0) CCG has budgeted plan for core GP IT CCG CCG questionnaire
(IND20.0) Service Specification for GP IT commissioned services CCG CCG questionnaire
(IND21.1) Signed CCG-practice agreement v2 GP eDEC
(IND24.0) Annual formal review of GP IT services with each practice CCG CCG questionnaire
(IND26.0) GP IT support for core GMS contracted hours CCG CCG questionnaire
(IND28.0) GP IT support service desk has formal accreditation CCG CCG questionnaire
(IND30.0) Data Quality Service CCG CCG questionnaire
(IND32.0) Formal P3M (Project, Programme and Portfolio Management) services for GP IT available CCG CCG questionnaire
(IND33.4) Remote working available using NHS managed laptops GP eDEC
(IND33.5) Remote working available using personal computers and Virtual Desktop Infrastructure (VDI) service GP eDEC
(IND33.6) Remote working available using personal computers and NHS network connection GP eDEC
(IND33.9) Remote working capability is available and can be used by at least 60% staff CCG CCG questionnaire
(IND34.0) There is a refresh plan for GP IT infrastructure CCG CCG questionnaire
(IND36.0) GP IT equipment recorded in accurate asset register. CCG CCG questionnaire
(IND37.1) All software on managed equipment approved and asset managed CCG CCG questionnaire
(IND38.0) All NHS GP IT equipment disposed of properly CCG CCG questionnaire
(IND39.2) Secure resilient off-site/cloud based secure data storage all electronic practice PI data CCG CCG questionnaire
(IND45.1) Practice System able to support patient online access to detailed (coded) record. GP POMI – NHS Digital
(IND48.2) Local A and E discharge letters/summaries received by practice electronically GP eDEC
(IND48.3) Local acute trust inpatient discharge letters/summaries received by practice electronically GP eDEC
(IND48.4) Local acute trust outpatient discharge letters/summaries received by practice electronically GP eDEC
(IND52.2) Practice system able to support patients book/cancel appointments online. GP POMI – NHS Digital
(IND60.2) Documented Business Continuity Plans GP eDEC
(IND86.0) CCG has an appointed Chief Clinical Information Officer (CCIO) CCG CCG questionnaire
(IND88.5) The practice promotes and offers video consultations for Practice patients GP eDEC
(IND88.7) The practice promotes and offers online consultations for Practice patients GP eDEC
(IND90.1) IT support for PCN extended hours services CCG CCG questionnaire
(IND92.1) Practice system able to support patient online ordering repeat prescriptions. GP POMI – NHS Digital
(IND150.1) CCG (or successor body) have clear standing financial protocols in place between commissioners and delivery organisations to ensure commissioners comply with their SFIs. CCG CCG questionnaire
(IND150.2) CCG (or successor body) have clear coding, reporting, monitoring and review arrangements to ensure oversight of GPIT funding and expenditure, with clear escalation points agreed. CCG CCG questionnaire
(IND152.0) Formal Governance and Accountability CCG CCG questionnaire
(IND153.0) Commissioner ownership of strategic digital direction CCG CCG questionnaire
(IND154.0) Clinical consideration of digital technologies in commissioning CCG CCG questionnaire
(IND155.0) Digital requirements in commissioning service specifications CCG CCG questionnaire
(IND156.0) Governance on mapping of digital enablers CCG CCG questionnaire
(IND157.0) Effective and VFM GP IT procurement CCG CCG questionnaire
(IND158.0) GP IT provider DSPT and IG compliance CCG CCG questionnaire
(IND162.0) Benefits are explicitly defined, tracked and captured within individual projects. CCG CCG questionnaire
(IND164.0) Risk management arrangements CCG CCG questionnaire
(IND171.0) WiFi services for GP staff, Guests and Public use CCG CCG questionnaire
(IND174.1) IT Support for PCNs CCG CCG questionnaire
(IND176.0) GP IT Delivery Partner(s) and the GP work to remove, replace or mitigate and actively manage the risks of unsupported systems. CCG CCG questionnaire
(IND181.0) Specialist support for GP Cyber incidents commissioned CCG CCG questionnaire
(IND182.0) GP IT Delivery Partner on-site assessments CCG CCG questionnaire
(IND183.1) GP IT provider certification CCG CCG questionnaire
(IND192.0) The practice no longer uses a facsimile machine to send/receive patient information. GP eDEC
(IND 194.0) Effective backup strategy for all critical data CCG CCG questionnaire
(IND 195.0) Security and protection where GP systems interoperates/integrates with the wider health and care system. CCG CCG questionnaire
(IND 196.0) Shared Care Record is available CCG CCG questionnaire

Indicators linked to an enhanced GP IT requirement

Indicator Data granularity Data source
(Short Description)
(IND33.7) Remote working available using personal computers and RDP software GP eDEC
(IND33.8) Remote working available using another method GP eDEC
(IND45.2) At least 10% Patients registered for patient online access to detailed (coded) record. GP POMI – NHS Digital
(IND45.3) At least 20% Patients registered for patient online access to detailed (coded) record. GP POMI – NHS Digital
(IND45.4) At least 30% Patients registered for patient online access to detailed (coded) record. GP POMI – NHS Digital
(IND46.1) Practice routinely electronically orders common laboratory tests GP eDEC
(IND46.2) Practice routinely electronically orders common imaging and diagnostic tests GP eDEC
(IND46.3) Practice routinely receives electronically reports for imaging and diagnostic tests GP eDEC
(IND52.4) At least 20% Patients registered for patient online access appointment booking GP POMI – NHS Digital
(IND52.45 At least 30% Patients registered for patient online access appointment booking GP POMI – NHS Digital
(IND57.1) Where the practice works within a federation/collaboration it is able to use its clinical system to share records GP eDEC
(IND57.2) Where the practice works within a federation/collaboration it uses its clinical system to book appointments GP eDEC
(IND57.3) Where the practice works within a federation/collaboration it has integrated telephony systems across practices GP eDEC
(IND57.4) Where the practice works within a federation/collaboration it shares reporting on activity and coded clinical data GP eDEC
(IND57.5) Where the practice works within a federation/collaboration it shares morbidity registers across populations GP eDEC
(IND58.0) Local GP IT equipment specification supports concurrent use of Core and non-Core GP IT systems CCG CCG questionnaire
(IND72.0) Consistent local data sharing and consent model agreed CCG CCG questionnaire
(IND73.0) Auditable electronic records in local community CCG CCG questionnaire
(IND84.1) Clinical staff from general practice can access their digital patient information systems from all provider and GP locations. CCG CCG questionnaire
(IND84.2) Clinical staff from NHS commissioned providers can access their digital patient information systems from all GP locations. CCG CCG questionnaire
(IND88.4) The practice promotes and offers email consultations for Practice patients GP eDEC
(IND88.6) The practice promotes and offers telephone consultations for Practice patients GP eDEC
(IND88.8) The practice promotes and offers email consultations for Nursing Homes GP eDEC
(IND88.9) The practice promotes and offers video consultations for Nursing Homes GP eDEC
(IND88.10) The practice promotes and offers telephone consultations for Nursing Homes GP eDEC
(IND88.11) The practice promotes and offers online consultations for Nursing Homes GP eDEC
(IND88.12) The practice promotes and offers email consultations for Residential Homes GP eDEC
(IND88.13) The practice promotes and offers video consultations for Residential Homes GP eDEC
(IND88.14) The practice promotes and offers telephone consultations for Residential Homes GP eDEC
(IND88.15) The practice promotes and offers online consultations for Residential Homes GP eDEC
(IND92.3) At least 20% Patients registered for patient online repeat prescription ordering. GP POMI – NHS Digital
(IND92.3) At least 30% Patients registered for patient online repeat prescription ordering. GP POMI – NHS Digital
(IND93.1) Other local health providers can electronically access practice records GP eDEC
(IND93.2) Local social care providers can electronically access practice records GP eDEC
(IND93.3) Practice can electronically access records from other local health providers GP eDEC
(IND93.4) Practice can electronically access records from local social care providers GP eDEC
(IND100.1) Patients can record their personal health data online and accessible by GP GP eDEC
(IND100.2) Patients and GPs can online collaboratively set goals and care outcomes GP eDEC
(IND159.0) Other provider DSPT compliance CCG CCG questionnaire
(IND161.0) The CCG assures benefit realisation from local investment in digital technology. CCG CCG questionnaire
(IND168.0) CQRS Service CCG CCG questionnaire
(IND174.0) Governance for GP IT with STP/ACS/ACO models CCG CCG questionnaire
(IND189.0) The practice have completely digitised all of its paper records (Lloyd George) and paper records are no longer kept on site or in storage. GP eDEC
(IND189.1) The practice uses off site storage for its patient records? GP eDEC
(IND193.0) The practice telephone system is cloud based GP eDEC
(IND193.1) The practice telephone system Integrates with the clinical system to make outgoing calls GP eDEC
(IND193.2) The practice telephone system can be accessed outside practice for outgoing calls GP eDEC
(IND193.3) The practice telephone system can manage peak demands GP eDEC
(IND193.4) The practice telephone system meets practice needs GP eDEC

 

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