Global Digital Exemplars

A key component of the Driving Digital Maturity programme is to create global digital exemplars.

These centres will be the first to be paper free.

A global digital exemplar will be an internationally recognised NHS care provider delivering exceptional care, efficiently, through the world-class use of digital technology and information flows, both within and beyond their organisation boundary.  It will also be a reference site to other care providers.

Why create Global Digital Exemplars?

Information Technology is increasingly recognised as a key enabler of change and transformation. In secondary care in particular, we are not yet realising the benefits widely understood of investing in and optimising digital technology to deliver the triple aim as outlined in the Five Year Forward View.

As a national health system we have a unique opportunity to create a digitally advanced health and care system that will eclipse the best in the rest of the world, giving clinician’s timely access to accurate information and joining up health systems to support service redesign and improve outcomes for patients.

Delivering Global Digital Exemplars

We are working with 12 acute trusts who are most advanced in their use of technology, to go from national leaders to world leaders at an accelerated pace. We want to create exemplars that will inspire others by really showing how information technology can deliver both improved patient outcomes and enhance business efficiencies.

The organisations were identified according to the following criteria:

  • High Digital Maturity self-assessment scores for ‘readiness’ and ‘capability’
  • Involvement in innovative digital healthcare initiatives
  • Representation of a range of different solution types
  • NHS Improvement confirmation that organisations will be hindered in their ambitions due to other issues

The expressions of interest alongside other provider intelligence were assessed by an international panel chaired by Professor Keith McNeil (Chief Clinical Information Officer for the NHS) and Professor Robert Wachter (author of the review of health IT in England).

This initiative is the first of a number of programmes that will be run with providers to increase the overall level of digital maturity across the NHS in England.

List of selected global digital exemplars


  • Salford Royal Hospitals NHS Trust
  • Wirral University Teaching Hospital NHS Foundation Trust
  • City Hospitals Sunderland NHS Foundation Trust
  • Royal Liverpool and Broadgreen University Hospitals NHS Trust

Midlands and East

  • West Suffolk NHS Foundation Trust
  • University Hospitals Birmingham NHS Foundation Trust
  • Luton & Dunstable University Hospital NHS Trust


  • Royal Free London NHS Foundation Trust


  • Oxford University Hospitals NHS Foundation Trust
  • Taunton and Somerset NHS Foundation Trust
  • University Hospitals Bristol NHS Foundation Trust
  • University Hospitals Southampton NHS Foundation Trust