More options so that everyone can be listened to
Trust/Practice: The Mid Yorkshire Hospitals NHS Trust
The trust has worked with an external agency to develop versions of their FFT cards for children and young people, those with a learning disability or dementia, and large print yellow FFT cards for those with visual impairment. Each card has the option to complete the survey online by scanning a Quick Response code or by using a web address. A freephone interpretation service can also be accessed so that feedback can be given in many different languages.
More tips and examples of how you can make the FFT inclusive can be found on the NHS England website here.