Personalised care

Personalised Care will benefit up to 2.5 million people by 2024, giving them the same choice and control over their mental and physical health that they have come to expect in every other aspect of their life. A one-size-fits-all health and care system simply cannot meet the increasing complexity of people’s needs and expectations. Personalised care is based on ‘what matters’ to people and their individual strengths and needs. The NHS Long Term Plan says personalised care will become business as usual across the health and care system and Universal Personalised Care confirms how we will do it.

What is personalised care?

Personalised care represents a new relationship between people, professionals and the system. It happens when we make the most of the expertise, capacity and potential of people, families and communities.

Universal personalised care

Universal personalised care is the delivery plan towards making personalised care ‘business as usual’ for 2.5 million people by 2024.

Workforce and training

Building personalised care capacity and capability in our workforce, to optimise outcomes for people and populations.

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News and blogs

Artificial intelligence to help boost NHS winter response and prevent avoidable admissions

Artificial intelligence (AI) will spot patients at risk of needing to go to hospital so community NHS teams can get to them first and reduce pressures on A&Es, as part of a range of tech and data solutions being rolled out across the NHS ahead of winter. Four GP practices in Somerset are trialling an […]

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