Supported Self-Management – Self-Management Education

LTP Priority: Personalised Care

Population Intervention Triangle: Segments (link to Section 1 PHE PBA): Service

Type of Interventions: Personalised Care. Supported Self-Management – Self-Management Education

Major driver of health inequalities in your area of work

Chapter one of the Long Term Plan sets out personalised care as one of the five major changes that will establish the new service model for the NHS. Personalised care means people have choice and control over the way their care is planned and delivered, based on ‘what matters’ to them and their individual strengths, needs and preferences. This happens within a system that supports people to stay well for longer and makes the most of the expertise, capacity and potential of people, families and communities in delivering better health and wellbeing outcomes and experiences. As a result of personalised care, healthcare is tailored to what matters to the individual, in the context of their whole life, such that personalised care can support programmes and systems to address inequalities in access, experience and outcomes.

Personalised care is listed as part of one of the five major, practical changes to the NHS Service Model over the next 5 years: People will get more control over their own health, and more personalised care when they need it.

The LTP sets out that 2.5 million people will benefit from the Comprehensive Model for Personalised Care. This includes the following commitments across six components of personalised care (in addition to a number of other commitments that rely on personalised care):

  • Accelerate roll out of Personal Health Budgets… Up to 200,000 people will benefit from a PHB by 2023/24 (para 1.41)
  • Over 1,000 trained social prescribing link workers by 2020/21 and 900,000 people referred to social prescribing link workers by 2023/24 (para 1.40)
  • Ramp up support for people to self-manage their own health (para 1.38)
  • People have choice of options for quick elective care, including choice at point of referral and proactively for people waiting for six months (para 3.109
  • Support and help train staff to have personalised care conversations (para 1.37)
  • Use decision-support tools (para 3.106) and ensure the least effective interventions are not routinely performed… potentially avoiding needless harm (para 6.17viii))

Below we expand on how each of these commitments can support the approach to reducing health inequalities.

Target groups

People living in deprived areas

Details of the recommended intervention.


Supported Self-Management – Peer Support


Self-management education is any form of formal education or training for people with long-term conditions focused on helping them to develop the knowledge, skills and confidence they need to manage their own health care effectively.

The Supported self-management summary guide is a best practice guide aimed at people and organisations leading local implementation of supported self-management. It provides advice and resources to support the implementation of supported self-management approaches.


Self-management education has been demonstrated to improve patient activation levels (The Health Foundation. Co-creating Health: Evaluation of the First Phase

People from lower socioeconomic demographics have lower levels of activation:

Higher levels of patient activation are associated with better health 

Guidance for Commissioners

FutureNHS from July 2019 as part of the Supported Self-Management summary guide