Jenny Hicken, a Network Delivery Facilitator for NHS England’s Northern Clinical Networks and Senate on Tyneside, looks at why the NHS needs the voluntary sector: Our team has recently received some training on the benefits of Patient and Public Involvement, and the role of the voluntary sector in supporting the work of the NHS. With […]

The first results of the Friends and Family Test (FFT) for NHS-funded maternity services across England have today been published alongside the latest FFT results for A&E and Inpatient departments. The data comprises feedback from thousands of pregnant women and mothers of new-born babies who, since October 1, 2013, have been giving their views on […]

Pregnant women and mothers are now having their say about NHS-funded maternity services. As it forges ahead with its commitment to transparency, driving up standards and listening to the voice of patients, NHS England has this week begun asking the Friends and Family Test (FFT) question in every NHS maternity unit across the country. The […]

NHS England has published guidance on the NHS National Friends and Family Test (FFT) for maternity services. Alongside this guidance please read the note of clarification about women who have experienced a bereavement (document now only available on our archived website here). The guidance outlines the background and requirements for implementing, reporting and publishing the […]