Support and resources for professionals

Support for clinical commissioning groups (CCGs) and providers

NHS England and NHS Improvement provide an ongoing programme of support for professionals who are involved in the delivery of personal health budgets.

This programme supports the expansion of personal health budgets in England in line with the ambitions of Universal Personalised Care, and in order to achieve the NHS Long Term Plan commitment of 200,000 personal health budgets by 2023/24.

This programme also supports CCGs to meet their responsibilities regarding the legal rights to have personal health budgets. These rights apply to people who are eligible for NHS Continuing Healthcare and children and young people’s continuing care, to people who are eligible for section 117 aftercare, and to people eligible for NHS wheelchairs (who have the right to a personal wheelchair budget).

The personal health budget programme of support draws on the evidence and learning from the implementation of personal health budgets to date, and examples of best practice nationally.

In 2020, this programme includes targeted support and development opportunities exploring how personal health budgets can provide appropriately flexible and personalised support options during the COVID-19 pandemic.

The support includes:

  • Regular webinars featuring the latest advice and best practice from across the country
  • Tailored support and mentoring opportunities for commissioners and providers developing personal health budgets for learning disabilities, autism and in mental health services, including access to national communities of practice
  • Bespoke advice, support and mentoring opportunities for wheelchair service managers and commissioners on personal wheelchair budgets
  • Policy and best practice advice
  • Regionally tailored support and advice
  • E-learning modules, training packs, resources, guidance and templates, supporting people to understand and implement personal health budgets
  • An online collaborative network and discussion forum: A members-only online space for asking questions and sharing learning with other areas. To discuss access please email

To find out more about the support available, email

Department of Health and Social Care direct payments guidance (COVID-19)

Official guidance for people who buy care and support through a direct payment, as well as local authorities, clinical commissioning groups and those who provide care and support.

Guidance on the legal rights

This guidance published in December 2019 by NHS England and NHS Improvement provides information and advice for clinical commissioning groups and other relevant professionals on meeting their duty to provide personal health budgets for eligible groups of people. This supersedes previous guidance on the right to have a personal health budget in NHS Continuing Healthcare and children and young people’s continuing care.

Data collection and guidance

NHS Digital collects quarterly data on personal health budgets from clinical commissioning groups, which is used as a measure for the CCG Improvement and Assessment Framework. For more information visit the NHS Digital website or download guidance on the data collection and view the latest quarterly data.


A series of e-learning modules are available through E-Learning for Health to support the implementation and delivery of personal health budgets.

The modules cover:

  • An introduction to personal health budgets
  • Budget setting
  • Managing risk and decision making
  • Reviewing personal health budgets.

The Personal Health Budgets programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this e-Learning via ESR means that your completions will transfer with you throughout your NHS career.

Personalised health and care framework

Published in June 2017, the Personalised health and care framework provides best practice advice for NHS and local government professionals implementing personal health budgets.

Implementing personal health budgets and need more information?

If you work within the NHS, a local authority or a voluntary sector partner, you can sign up to the Personalised Care Collaborative Network to access a range of resources, find out about all upcoming online events, share learning and discuss issues with colleagues across the country. To discuss access please email

Our All about personal health budgets easy read guide includes information on what a personal health budget is, who can have one, what they can be used for and how some people have used them. This guide is aimed at people, families and carers that receive or know someone who receives/has a personal health budget. It can also be used by health and care staff that offer and support people to get a personal health budget.

Alternatively, for more information about any of the support available, please contact the national Personal Health Budgets team by emailing