Volunteer, Kent Community Health NHS Foundation Trust

Not every contribution to the NHS comes in the form of a clinical procedure or a strategic decision. Sometimes, it comes with four paws, a wagging tail, and an instinctive ability to make someone’s day just a little brighter.

Judith Hitchings volunteers once a month at Tonbridge Cottage Hospital alongside her nine-year-old miniature labradoodle, Mavis — a registered Pets As Therapy dog who, in Judith’s own words, has “a constantly wagging tail” and a genuine love of meeting new people. Together, they visit patients on the ward, offering companionship, conversation, and a warm and welcome change to the rhythm of a hospital stay.

“She just loves being around people,” says Judith. “She’s always excited to meet someone new.”

In her professional life, Judith works as a Governor Support Administrator at Kent Community Health NHS Foundation Trust. But volunteering with Mavis gives her something she values just as deeply — a direct connection to the patients the Trust exists to serve. “I don’t get that direct contact with patients in my day job, so coming in as a volunteer gives me a really valuable insight into what happens here. She’s a really good facilitator for conversation.”

It is a reminder of something the NHS has always known: that healing is about more than medicine. A friendly face, a gentle presence, and the uncomplicated joy of stroking a dog can lift spirits, ease anxiety, and help patients feel less alone during what can be an unsettling time.

For Judith, the motivation is simple and heartfelt. “It gives me a real sense of community and a chance to give something back. I love being able to share Mavis with other people.”

As the NHS celebrates its 78th birthday, Judith and Mavis remind us that community, compassion, and connection are at the heart of everything the NHS is and everything it aspires to be. The people — and the dogs — behind the plan come in all shapes and sizes.