Care co-ordinators help to co-ordinate and navigate care across the health and care system, helping people make the right connections, with the right teams at the right time. They can support people to become more active in their own health and care and are skilled in assessing people’s changing needs. Care co-ordinators are effective in bringing together multidisciplinary teams to support people’s complex health and care needs.

They can be an effective intervention in supporting people to stay well particularly those with long term conditions, multiple long-term conditions, and people living with or at risk of frailty.

Resources to support and embed care co-ordinators

The Workforce development framework for care co-ordinators provides guidance for care co-ordinators in the NHS and those employing them. It sets out professional standards and competencies, gives guidance on supervision, training, and continuous professional development.

Training – details of accredited health coaching training providers can be found on the Personalised Care Institute website.