Guidance and resources

Below is a summary of key resources that can support implementation of shared decision making (SDM).

Supportive system

Trained teams

Prepared patients and public

  • Ask 3 questions: resources to help increase individuals’ awareness of SDM; increase their expectations for a SDM consultation; and provide them with a way of taking part in SDM.
  • BRAN: Choosing Wisely UK and Association of Medical Royal Colleges campaign to encourage individuals to ask four questions of the doctor or nurse to make better decisions together.
  • It’s OK to ask” is a campaign aimed at reminding patients that it is ok to ask if they are unsure about advice they are given about their health.
  • Health A-Z: Guides to conditions, symptoms and treatments, including what to do and when to get help.

Specific health literacy resources

  •  Health Literacy Toolkit– Ensuring individuals and communities can access, understand, appraise and use information and services to make decisions about health is key to health literacy. Improving people’s health literacy will enhance their ability to self-manage their health.
  • Health Literacy Matters – Patient Information Forum (PiF) have created a one-page infographic, which makes the case for the development of health literate information. It sets out the average UK skills for literacy and numeracy, the impact this has on health and what information producers can do to develop information that works for everyone.
  • Health Literacy E-learning – The e-learning session takes about 30 minutes to complete. At the end of the session, you will know why health literacy is important and how to use some simple techniques including TeachBack, chunk and check, using pictures and simple language to improve how you communicate and check understanding with others.
  • It’s ok to ask printable poster Use the questions on the poster to help you understand the health information you are given.
  • It’s OK to ask” printable postcard Use the questions on the back of this postcard to help you to remember what you need to do.


If you work in healthcare and would like further information on implementing SDM, please join our Futures platform. It is a collaboration platform for healthcare colleagues to work effectively and is a safe and secure place to save, access and share resources and content.