NHS trusts

Putting the hospital at the heart of the local community

East and North Hertfordshire NHS Trust is involving people from across the local community in its work to make sure it meets the needs of local people. In this film staff from the trust and patient representatives explain how the trust has increased public involvement and is reaching a wide variety of communities.

Improving cancer services through co-design

Experience based co-design is an approach to participation which has been used in London to reshape cancer services. It involves listening to the experiences of patients, carers and staff to redesign all or part of a health care process together. You can read more about this type of participation and how it led to improvements in the day surgery process and appointment system.

You can watch more examples of how trusts are improving participation on our Youtube channel including the work that’s been done by Leeds Community Healthcare NHS Trust to improve services in their community and how Alder Hey Children’s Trust has been engaging with children to improve their rehabilitation.