Following a listening session with trust leadership, the trust developed a targeted action plan directly informed by doctors’ feedback. Supported by board-level sponsorship and guided by resident peer leadership, the 10 Point Plan puts doctors’ experiences at its heart.

Study leave expenses can now be reimbursed as soon as they are incurred, so doctors no longer have to wait until after a course has finished. A new exception reporting framework makes it simpler and more straightforward to raise concerns about working hours and conditions.

Additional resident-led forums are giving doctors a regular space to co-produce practical solutions to the issues that matter to them.

The trust is also launching a payroll clinic to give doctors a dedicated space to resolve pay queries quickly and with confidence.

An operational support role has been recruited specifically to review on-call rotas, with the aim of reducing errors and minimising out-of-hours work for resident doctors wherever possible. The trust is celebrating its medical staff through a resident doctor case study series, shared across the website, intranet, and social media.