Following a listening session with trust leadership, the trust developed a targeted action plan directly informed by doctors feedback. Supported by board-level sponsorship and guided by resident peer leadership, the 10-Point Plan puts doctors’ experiences at its heart.

Study leave expenses can now be reimbursed as soon as they are incurred, so doctors no longer have to wait until after a course has finished. A new exception reporting framework makes it simpler and more straightforward to raise concerns about working hours and conditions.

Additional resident-led forums are giving doctors a regular space to co-produce practical solutions to the issues that matter to them.

The trust is also launching a payroll clinic to give doctors a dedicated space to resolve pay queries quickly and with confidence.

An operational support role has been recruited specifically to review on-call rotas, with the aim of reducing errors and minimising out-of-hours work for resident doctors wherever possible. The trust is celebrating its medical staff through a resident doctor case study series, shared across the website, intranet, and social media.