Background to the NHS Staff Survey

NHS England took ownership of the NHS Staff Survey from the Department of Health in April 2013. Previously, from 2003 to 2009, the Care Quality Commission and its predecessor the Healthcare Commission owned the survey.

The NHS Staff Survey offers a snapshot in time of how people experience their working lives, gathered at the same time each year. Its strength is in capturing a national picture alongside local detail, enabling NHS England to explore staff experience across different parts of the NHS and work to bring about the necessary improvements.

The NHS Staff Survey results are predominantly aimed at NHS organisations, to inform local improvements in staff experience and well-being.

The results are also used by NHS England to support national assessments of quality and safety. The Care Quality Commission uses the results to inform their Intelligent Monitoring work to help to decide who, where and what to inspect.

2024 NHS Staff Survey results publication

The 2024 NHS Staff Survey results published at 9:30am on Thursday 13 March 2025 on the Staff Survey Coordination Centre website.

This is the fourth year the NHS Staff Survey results have been aligned with the seven elements of the People Promise, which sets out in the words of our NHS people what would make the NHS the best place to work. This means most of the 2024 results can be compared to previous years, whilst many of the questions and the two themes (engagement and morale) have longer trend data.

Further to receiving local data, each organisation received its benchmark report under embargo on Tuesday 25 February 2025. These reports will also be published on the Staff Survey Coordination Centre website with the rest of the survey results.

The 24 hour pre-release access list for the 2023 survey can be found here: National NHS Staff Survey 2024 Pre-release access list.

The views of bank-only staff were again collected in a separate tailored survey. For 2024, organisations with more than 200 bank-only staff were mandated to take part. Other organisations were able to participate on a voluntary basis. As such, findings are not directly comparable with the main NHS Staff Survey results.

The results for the 2024 NHS Staff Survey for bank only workers (NSSB) will be released on the same website in April. The results for the voluntary 2024 General Practice Staff Survey (GPSS) are being released directly to participating organisations and will not be published by NHS England.

If you have any questions, please contact the Staff Survey Coordination Centre: nhsstaffsurvey@surveycoordination.com

Contact us

For further information, please contact: england.staffsurveyengagement@nhs.net.