The Cancer Patient Experience Survey

The Cancer Patient Experience Survey has been designed to monitor national progress on cancer care; to provide information to drive local quality improvements; to assist commissioners and providers of cancer care; and to inform the work of the various charities and stakeholder groups supporting cancer patients.

The survey is conducted by Picker Institute Europe on behalf of NHS England. The results are published on the National Cancer Patient Experience website.

Latest publication

These are the latest Official Statistics for England for the Cancer Patient Experience Survey, published on 20^th July 2023:

• Latest results

A national and suite of local reports are available for Integrated Care Boards (ICBs), Trusts and Cancer Alliances, presenting the latest results specific for local areas. These are designed to inform commissioners and providers about their patients’ experiences and to identify areas for local improvement.

• National results
• Cancer Alliance, ICB and trust reports
• Cancer Alliance, ICB and trust data tables

For the 2022 survey, we have launched a new interactive dashboard on the CPES website. The dashboard provides improved functionality and a better user experience, with a further release of data and functionality planned following publication.

The 2022 survey underwent minimal change compared to the previous year. More extensive changes to the 2021 survey were made following feedback and input from a wide range of stakeholders including clinicians, people with lived experience of cancer, cancer charities etc. These changes have been made to reflect the developments in provision of services since the last time the questionnaire was reviewed in 2015 and to ensure that we have the best possible insight into patient experience so that we can make the improvements which matter most. This was the first major review of the questionnaire since 2015.

Pre-release access list

For details of stakeholders who had 24-hour pre-release access to the 2022 results please see the pre-release access list.

Previous publications

The survey was first undertaken in 2010. Previous results are published on the National Cancer Patient Experience website.

Contact us

For further information about the published statistics, please contact:

Analytical Services
NHS England
Quarry House
Leeds LS2 7UE
Email: england.feedback-data@nhs.net

How to provide feedback about the results

NHS England intends to ensure that our published statistics meet the needs of people who use them. We are committed to making information as accessible and useful as possible.

We therefore welcome feedback from users of the statistics and will consider your comments when reviewing future presentation of the statistics.

You can tell us what you think by emailing us at england.feedback-data@nhs.net