Cancer Patient Experience Survey

The Cancer Patient Experience Survey has been designed to monitor national progress on cancer care; to provide information to drive local quality improvements; to assist commissioners and providers of cancer care; and to inform the work of the various charities and stakeholder groups supporting cancer patients.

The survey is conducted by Picker Institute Europe on behalf of NHS England. The results are published on the National Cancer Patient Experience publication website.

Latest publication

These are the latest Official Statistics for England for the Cancer Patient Experience Survey:

Local reports are available for Clinical Commissioning Groups, Trusts and Cancer Alliances presenting the latest results specific for local areas. These are designed to inform commissioners and providers about their patients’ experiences and to identify areas for local improvement.

Pre-release access list

Pre-release access list to the national results of the Cancer Patient Experience Survey

Previous publications

The 2019 survey is the ninth iteration of the survey, which was first undertaken in 2010. Previous results are published on the national Cancer Patient Experience publication website.

Use of the survey results

Results of the 2018 survey on overall patient experience of care formed one of the four cancer indicators in the NHS Oversight Framework 2019/20. The specification for the Cancer Patient Experience indicator (indicator 122d) can be found in Annex 3 at the link below.

Contact us

For further information about the published statistics, please contact:

Analytical Services
NHS England & NHS Improvement
Quarry House
Leeds LS2 7UE

How to provide feedback about the results

NHS England & NHS Improvement intends to ensure that our published statistics meet the needs of people who use them. We are committed to making information as accessible and useful as possible.

We therefore welcome feedback from users of the statistics and will consider your comments when reviewing future presentation of the statistics.

You can tell us what you think by emailing us at

Alternatively we welcome your comments via our User Feedback Form.