NHS Staff Survey in England


NHS England took ownership of the NHS Staff Survey from the Department of Health in April 2013. Previously, from 2003 to 2009, the Care Quality Commission and its predecessor the Healthcare Commission owned the survey.

The NHS Staff Survey results are predominantly aimed at NHS organisations, to inform local improvements in staff experience and well-being. Nationally, the NHS Staff Survey results provide an important measure of performance against the pledges set out in the NHS Constitution. The Constitution outlines the principles and values of the NHS in England, setting out a number of pledges that define what staff should expect from NHS employers.

The results are also used by NHS England and NHS Improvement to support national assessments of quality and safety. The Care Quality Commission uses the results to inform their Intelligent Monitoring work to help to decide who, where and what to inspect. The NHS Staff Survey results were also used to develop the interim people plan and will continue to be a critical indicator for the full NHS People Plan, which publishes soon.

The questionnaire remains the same as in 2018. One new theme on team working has been added to the presentation of the results for 2019 with scores provided back to 2015.

Latest publication

These are the latest Official Statistics for the National NHS Staff Survey in England published on 18 February 2020.

Pre-Release Access List

2019 Final Approved PRA Staff Survey

Contact us

For further information, please contact:

Analytical Services, NHS England and NHS Improvement, Room 5E26, Quarry House, Leeds, LS2 7UE

Email: england.feedback-data@nhs.net