NHS Staff Survey in England


NHS England took ownership of the NHS Staff Survey from the Department of Health in April 2013. Previously, from 2003 to 2009, the Care Quality Commission and its predecessor the Healthcare Commission owned the survey.

The NHS Staff Survey results are predominantly aimed at NHS organisations, to inform local improvements in staff experience and well-being. Nationally, the NHS Staff Survey results provide an important measure of performance against the pledges set out in the NHS Constitution. The Constitution outlines the principles and values of the NHS in England, setting out a number of pledges that define what staff should expect from NHS employers.

The results are also used by NHS England to support national assessments of quality and safety. The Care Quality Commission uses the results to inform their Intelligent Monitoring work to help to decide who, where and what to inspect.

There was one change to the survey in 2017; two new response options of “Prefer to self-describe” with a free text option and “Prefer not to say” have been added Q23a (Gender). This does not affect results unless looking at a breakdown by this specific demographic variable, in which case caution must be exercised. All other questions are comparable to 2016 and 2015, however the substantial revision to the survey in 2015 means that some questions and key findings are not comparable to 2014. A document explaining the changes is available at www.nhsstaffsurveys.com.

Latest publication

These are the latest Official Statistics for the National NHS Staff Survey in England published on 6 March 2018.

Pre-Release Access List

2017 Final Approved PRA Staff Survey

Contact us

For further information, please contact:

Analytical Services (Clinical Programmes and Patient Insight Analytical Unit), NHS England, Room 5E26, Quarry House, Leeds , LS2 7UE

Email: england.feedback-data@nhs.net