Integrated Urgent Care (including NHS 111)

Integrated Urgent Care (IUC) describes a range of services including NHS 111 and Out of Hours services, which aim to ensure a seamless patient experience with minimum handoffs and access to a clinician where required.

  • The NHS 111 Minimum Data Set (NHS 111 MDS) focuses on a relatively narrow subset of the IUC service in terms of data items (specifically call handling and dispositions after triage).
  • The Integrated Urgent Care Aggregate Data Collection (IUC ADC) provides greater detail of IUC service demand, performance and activity.

The NHS 111 Minimum Data Set (MDS) remains the official data until the end of March 2021 while we improve the data quality and completeness of the IUC ADC.  Some definitions in the IUC ADC have been revised to provide greater clarity so not all data items are directly comparable due to differences in definitions.  The IUC ADC has been published as Experimental Statistics since June 2019 (April 2019 data) and is used to monitor the IUC ADC KPIs. Users are advised to refer to the specification guidance for each collection (available below) when interpreting figures.

Changes from April 2021

Following a review in 2019-2020, the NHS 111 MDS will be merged into a revised version of the IUC ADC from April 2021. Thereafter, a provisional subset of the IUC ADC data will be published in the month after the collection end date (eg, April data will be published in May), with the complete monthly IUC ADC published as Official Statistics the following month (eg, April data published in June). The IUC ADC will include some new data items identified as Experimental Statistics and some definitions have been revised to provide greater clarity so not all data items are directly comparable with the same data items collected before April 2021. The IUC ADC will be used to monitor a revised set of IUC ADC KPIs. The specification and supporting documents for the revised version of the IUC ADC are available below:

Specification guidance from April 2021
IUC ADC Specification 2021-22 (PDF, 217KB)
IUC ADC Glossary (XLSX, 22KB)
IUC ADC Dx Code Mapping (XLSX, 29KB) Updated 15 April 2021
IUC DoS Service Type Mapping (XLSX, 33KB) Updated 20 April 2021
IUC NHS England Letter to Provider (PDF, 771KB) Added 20 April 2021

NHS England IUC Key Performance Indicators to follow

NHS 111 Minimum Data Set (MDS)

Data
Official statistics from the NHS 111 MDS collection including Statistical Notes, spreadsheets and text files. The data set is collected weekly and aggregated to provide monthly figures; it has been published monthly as Official Statistics since February 2012. The NHS 111 MDS is published within 2 weeks after the end of the month to which data refer (see publication timetable below):
NHS 111 Minimum Data Set 2020-21
NHS 111 Minimum Data Set 2019-20
NHS 111 Minimum Data Set 2018-19
NHS 111 Minimum Data Set 2017-18
NHS 111 Minimum Data Set 2016-17
NHS 111 Minimum Data Set 2015-16

Statistical Notes, spreadsheets and text files from February 2012 to March 2015:
NHS 111 Minimum Data Set Post List

Data from April 2011 to January 2012 (archive):
NHS 111 minimum data set published up to January 2012

Specification guidance
Weekly NHS 111 collection specification (PDF, 129KB)
Lookup from NHS Pathways Dx codes to dispositions and urgent categorisation:
Dx code v25 mapping to 111 data items (XLSX, 21KB) (Updated 25 October 2020)
NHS111 Patient Survey experience survey specification:
20180717 NHS111PS experience survey specification (PDF, 287KB)

 

Integrated Urgent Care Aggregate Data Collection (IUC ADC)

Experimental Data
Experimental statistics providing a detailed breakdown of IUC service demand, performance and activity. Statistical Notes, spreadsheets and text files. The IUC ADC is published within 6 weeks after the end of the month to which data refer (see publication timetable below):
IUC Aggregate Data Collection 2020-21
IUC Aggregate Data Collection 2019-20

Specification guidance
IUC ADC Specification v1.6 (PDF, 261KB)
IUC ADC Glossary v1.4 (XLS, 16KB)  (Updated 19 October 2020)
NHS England IUC Key Performance Indicators (PDF, 637KB)
NHS 111 Call Plan v1.0 (PPTX, 1,619KB)
IUC ADC Dx Code Mapping v28 (XLS, 26KB) (Updated 18 November 2020)
IUC ADC Change Log v1.5 (XLS, 23KB)
KPI Change Log for IUC ADC Specification v1.2 (XLS, 14KB)
IUC KPI FAQs v1.9 (XLS, 22KB) 
NHS England letter to Commissioners Providers re KPI Adherence 2019 (PDF, 181KB)
NHS England letter to Commissioners re IUC KPIs Approved (PDF, 209KB)
IUC DoS Service Type Mapping v8 (XLSX, 30KB) (Updated 6 January 2021)

NHS 111 MDS and IUC ADC publication documents:

This document lists people who have access to the statistics in the 24 hours before publication:
NHS 111 MDS Pre-release Access List 15 April 2021 (PDF, 16KB)
NHS 111 MDS & IUC ADC Publication Timetable 2020-21 (PDF, 15KB)

Contact Details
For further information about the published statistics, please contact us at:

Integrated Urgent Care
NHS England and Improvement
Quarry House
Leeds
LS2 7UE
Email: england.integratedurgentcare@nhs.net

For press enquiries, please contact the NHS England press office on 0113 825 0958 or nhsengland.media@nhs.net